Maximise customer value

Broker solutions

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Outright can help you find the perfect insurance solution.

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Maximise customer value : your way

Would you like to extend your personal lines business, without big set-up costs or new investment? OutRight offers transaction, contact management and support services to help brokers of all sizes maximise the value of their customer base.

We can handle specific areas of your personal lines business or you can simply use our broker service to access our panel of insurers. You can operate under your name : or under our Cover Direct brand.

We provide two distinct solutions to brokers. In both cases, there is scope to tailor the solution to the precise needs of your business.

Front Office

We can offer a fully outsourced solution, where we handle all aspects of the process, from quote requests to customer service and renewals. Market under your name or under our Cover Direct brand. You retain ownership of the customer and receive regular management reports. 

 Back Office

This is the ideal solution if you simply want to access our panel of insurers : to give your personal lines a more competitive edge. Back Office provides a state-of-the-art back-end facility. Policy documents can even be sent direct through your printer : for seamless integration with your brokerage.